It can be frightening to see your SimpliSafe base station red, particularly if you depend on it to keep your house safe. Don't panic, though; this red light typically signals an issue that can be resolved with a little investigation.
Your SimpliSafe base station's red light usually indicates a failed update, a sensor fault, or a communication problem. A loss of Wi-Fi or the monitoring service connection is one of the most frequent causes. Start by checking your internet connection, then reboot the base station by unplugging it and removing the batteries for a few seconds.
After that, check for any issues or alarms by logging into your account through the SimpliSafe login page. This can assist in determining whether a particular sensor, a system upgrade, or your subscription status is the cause of the problem. Try adding a sensor via the SimpliSafe app again if it has lost contact..
Occasionally, a firmware update failure results in the SimpliSafe base station's red light appearing. If so, restart the update after ensuring the base station is fully charged and linked to Wi-Fi.
Additionally, look for any modifications to your system settings that might have impacted notifications or connectivity. You may stay current on system notifications and updates by frequently visiting the SimpliSafe login page.
Though it shouldn't be disregarded, a red light doesn't always indicate a serious malfunction. Your system may return to normal in a matter of minutes if the proper procedures are followed, keeping your house safe at all times.