For travelers flying with Saudia Airlines from Pakistan’s capital, having access to reliable customer service is essential. Whether you're looking to book a flight, manage a reservation, inquire about baggage policies, or arrange cargo shipments, knowing where to go can save time and stress. The Saudia Airlines offices near Islamabad International Airport are strategically positioned to assist passengers with a wide range of services. From airport-based counters to a full-service city office, these locations offer personalized support to meet the needs of every traveler.

1. Airport Services Office – International Departure Lounge

• Address: Room No. 3041, Passenger Terminal Building, Level 3, International Departure Lounge, Islamabad International Airport

• Working Hours: Aligned with airport operational hours

• Phone: +92-51-5905 6030

• Services: Baggage inquiries, boarding support, and check-in assistance

2. Airport Ticketing Office – Royal Airport Services Pvt Ltd

• Address: Office No. 2167, Level 2, Terminal Building, Islamabad International Airport

• Working Hours: 24 hours a day

• Phone (Reservations): +92-51-9555 5987

• Services: Flight bookings, cancellations, itinerary changes, fare details

3. Cargo Office – Gerry’s Dnata Cargo Complex

• Address: Office No. 13, Mezzanine Floor, New Islamabad International Airport

• Working Hours: Monday to Friday, 09:00 AM to 06:00 PM; Saturday until 01:00 PM; Closed on Sunday

• Phone: +92-30-1843 4416

• Services: Cargo handling, freight bookings, special shipment processing

City-Based Ticketing Office – Blue Area, Islamabad

For travelers not at the airport, Saudia Airlines also operates a full-service office in Islamabad’s commercial district:

• Address: 52, West Modern Plaza, Blue Area, Islamabad

• Working Hours: Monday to Friday, 09:00 AM to 05:30 PM; Saturday 10:00 AM to 03:00 PM; Closed on Sunday

• Phone: +92-51-2270 160 / 162 / 164

• Services: Full customer support including ticket bookings, refunds, travel guidance, and special service coordination

Summary of Services by Location

Benefits of Visiting the Airport Office

• Direct access to real-time flight and service information

• Available around the clock for urgent booking needs

• Immediate help with baggage and check-in issues before departure

• Ideal for travelers already at the airport or arriving from nearby cities

Tips Before You Visit

• Carry your booking reference (PNR), passport, and any supporting travel documents

• Visit early during peak travel days to avoid waiting time

• For Hajj or Umrah travel, ask specifically about baggage allowances and visa policies

• Call ahead to confirm the working status of a specific office if visiting outside regular hours

Final Thoughts

The Saudia Airlines offices near Islamabad International Airport offer reliable, in-person support to travelers needing assistance with ticketing, baggage, or cargo. The airport ticketing and service desks are perfect for last-minute issues, while the Blue Area city office is ideal for advance bookings, group arrangements, or travel planning.