Allan Dermot

Allan Dermot

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Senior Business Consultant at Omind Technologies
Lives in Norcross
From 3150 Holcomb Bridge, Suite 300, 3rd Floor, GA, 30071, USA
Male
13/08/1995
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Allan Dermot added blog Other
2025-11-13 10:21:38 -

AI-Powered Contact Center Quality Assurance Solutions for BPO & In-House Teams
Quality assurance is at the center of every successful customer experience strategy. For contact centers—whether managed in-house or through BPO partnerships—QA determines whether customers stay loyal, whether compliance standards are met, and whether agents develop the skills to handle increasingly complex interactions. Yet despite its importance, traditional QA approaches are...

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Allan Dermot updated the profile picture
2025-11-13 10:07:19 -

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