The very fact that you may see a Orbi purple light should not disturb you. That strange color usually signifies that there might be an issue with the Orbi router connecting to the internet. So no panicking; in most cases, some basic troubleshooting can sort out this condition. Whether your network was previously well-functioning but started acting strange or you set up the Orbi router for the very first time, here is how to fix it.

Orbi's Purple Light: What Does It Mean?

Normally, a purple light on an Orbi would mean that the router is having difficulty connecting to whichever device through which internet services are being provided: in most cases, the icemaker! Dark times from the ISP, firmware upgrades, or first-ever installation will do that.

Connection Inspection

1. Firstly, make sure every cord is well plugged in.

Strangely anyone provides the manual to the user without stipulating that the modem and the yellow line marked Internet port on the Orbi must be connected with an Ethernet wire; if this wire is loose or broken, your Orbi will not connect.

2. Restart the router and modem

Unplug your Orbi router and modem. Wait for about 60 seconds, then reconnect the modem. After the modem has finished booting, reconnect your Orbi router and allow it to initialize for a few minutes. Check to see if the purple color returns.

3. Re-configure the Orbi router

Try restarting your device and going through the Orbi Router setup procedure again via the Orbi app or in a browser if the light still glows purple. Wrong settings would sometimes cause the Internet to be up for either you or your screen.

4. Check for Orbi firmware updates.

It could be one problem that comes from a set of an outdated version of a firmware. Try to check if there are updates available for your Orbi firmware by logging into the Orbi dashboard. Often installing the latest version will fix the problems and restore proper connectivity.

5. Contact Your ISP

If none of the above fixes work, your ISP or the device itself may be problematic. Call your ISP for more complex troubleshooting or to check if there is an outage.

The purple light on the Orbi can be irritating, but by following these steps, you should be able to get your Internet back very quickly.

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