Introduction: Redefining Online Shopping with AI

In a dynamic and hypercompetitive online retail market like India, consumers are constantly looking for the best deals, fastest delivery, and the most convenient shopping experience. With platforms like Blinkit, Zepto, BigBasket, and Amazon Fresh offering similar products but different prices and delivery options, the need for a real-time comparison tool became inevitable.

Actowiz Solutions, a leader in web data extraction and AI integration, developed a revolutionary ChatGPT-powered shopping assistant for the Indian market. This assistant compares product prices, delivery times, and availability across multiple platforms—making informed shopping easier than ever.

The Problem: Disconnected Shopping Ecosystems

Online shoppers in India face several challenges:

• Multiple apps for groceries and essentials

• Different pricing for the same product on each platform

• Delivery time inconsistencies

• Lack of a unified comparison experience

A typical user has to manually search platforms like Blinkit, Zepto, and BigBasket for every product. This not only wastes time but leads to missed savings and inefficient purchasing decisions.

Business Goals & Requirements

The client approached Actowiz Solutions with the following goals:

• Build a ChatGPT-based assistant to interact naturally with users

• Scrape data in real-time from multiple e-commerce platforms

• Compare product prices, delivery estimates, and availability

• Provide a direct link to purchase from the best platform

• Support voice/text input for better accessibility

• Ensure high data freshness and uptime

The Actowiz Solutions Approach

Phase 1: Web Scraping Infrastructure

Actowiz Solutions deployed robust scraping modules to collect data from:

• Blinkit

• Zepto

• BigBasket

• Amazon Fresh

• Optional: JioMart, Spencer’s, Nature’s Basket

These modules run on a real-time or scheduled frequency, ensuring that the data is updated every 5-10 minutes depending on platform availability.

Phase 2: Structured Data Pipelines

Once scraped, data is stored in a structured format:

• Product Name

• Platform

• Price

• Delivery ETA

• Product URL

• Stock Availability

• Seller/Brand

A unique product identifier is used to match the same product across different platforms, even if the naming conventions vary.

 Phase 3: GPT Integration Layer

The next step was integrating this dataset into a ChatGPT interface that:

• Understands natural language queries

• Queries the most recent data

• Returns a side-by-side comparison

• Offers a clickable purchase link for the best deal

The assistant also supports follow-up questions like:

“What if I need it in under 30 minutes?” “Which platform has offers on coffee today?”

Chart: Sample Comparison Output

• Maggi 12-Pack
  
  

• Blinkit Price: ₹110

• Zepto Price: ₹105

• BigBasket Price: ₹120

• Fastest Delivery: 25 mins (Zepto)

• Best Link: Buy on Zepto
  
  

• Aashirvaad Atta 5kg

• Blinkit Price: ₹270

• Zepto Price: ₹265

• BigBasket Price: ₹275

• Fastest Delivery: 30 mins (Blinkit)

• Best Link: Buy on Zepto
  
  

• Nivea Face Wash
  
  

• Blinkit Price: ₹199

• Zepto Price: ₹210

• BigBasket Price: ₹205

• Fastest Delivery: 45 mins (BigBasket)

• Best Link: Buy on Blinkit
  
  

Smart Matching: NLP + Product ID Layer

Many platforms use different product names or units. Actowiz built a semantic product matching layer using:

• NLP text embeddings

• Unit normalization (grams/liters/pcs)

• Fuzzy matching + human-reviewed training set

This ensures accurate comparison across dissimilar listings.

Layer: Scraping

• Technology: Python (Scrapy, Playwright), Proxies, Scheduling

Layer: Data Storage

• Technology: MongoDB, PostgreSQL

Layer: Backend

• Technology: FastAPI + Redis (for fast querying)

Layer: GPT Layer

• Technology: OpenAI GPT-4 API, LangChain, Pinecone (optional)

Layer: Frontend

• Technology: React + Tailwind (for UI)

Layer: Hosting

• Technology: AWS EC2, S3, Lambda

Real-World Dataset Example (Snapshot)

• Product Name: Tata Tea Premium 1kg
  
  

• Blinkit

• Price: ₹450

• Delivery Time: 20 mins

• Link: blinkit.com/...

• Zepto

• Price: ₹430

• Delivery Time: 30 mins

• Link: zepto.in/...

• BigBasket

• Price: ₹440

• Delivery Time: 1 hr

• Link: bigbasket.com/...
  
  

Challenges Faced

• Challenge: Anti-bot protection (Cloudflare)

• Solution Implemented: Headless browsers with human-like behavior emulation

• Challenge: Inconsistent product titles

• Solution Implemented: NLP and fuzzy logic product-matching engine

• Challenge: Rapid inventory turnover

• Solution Implemented: Frequent scraping with retry & fallback mechanisms

• Challenge: Delivery time zone variance

• Solution Implemented: Real-time API syncing & geolocation filters

• Challenge: Cross-platform standardization

• Solution Implemented: Normalized schema + custom product match table

Infographic: ChatGPT Shopping Assistant Workflow

[ User ] → [ ChatGPT UI ] → [ Query Parser ] → [ Data API ] → [ Aggregated Comparison Engine ] → [ Reply with best deals ]

User Outcomes & Impact

Actowiz Solutions’ ChatGPT Shopping Assistant delivered:

• 25% more savings per order for end users

• 45% reduction in comparison time

• Higher user retention

• Better insights into price trends

• Scalable model for city-wise comparison

Retailers benefit by:

• Identifying competitive pricing trends

• Analyzing delivery time gaps

• Benchmarking customer satisfaction drivers

Future Enhancements

• Voice Search & Regional Language Support

• Promotions & Coupon Code Aggregation

• Integration with WhatsApp, Alexa, Google Assistant

• Dynamic Stock Alerts

• User Preferences & Saved Shopping Lists

Conclusion

With Actowiz Solutions’ deep expertise in data scraping, AI integration, and e-commerce intelligence, the ChatGPT shopping assistant has reimagined how Indian users shop online.

By offering real-time, side-by-side comparisons of price, delivery, and availability, users can now save money, time, and hassle with a simple conversation.

Whether it's groceries in Mumbai, snacks in Delhi, or personal care in Bangalore—this smart assistant is a game-changer for modern retail.

LearnMore>>https://www.actowizsolutions.com/chatgpt-online-shopping-india.php

Original Published by:- https://www.actowizsolutions.com/