Why Is My Orbi Parental Controls Not Working?: How to fix it.

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If your Orbi parental controls not working and you have an Netgear Orbi system, don’t worry. This is a common issue, and many users report problems with devices bypassing content filters, restrictions not being enforced, or the Circle app not properly connecting to the Orbi system. Let’s identify some reasons behind this issue and how to fix it.

Common Errors Leading to Orbi Parental Controls Malfunctioning

·         Old Firmware: By having old firmware, your Orbi router might be missing the latest parental control features altogether.

·         Misconfiguration: The settings on the app or the dashboard of parental controls might not be implemented correctly.

·         Unsynced Circle App: Parental controls on Orbi are backed by the Circle app, and problems with app and router syncing can cause the controls to not work.

·         User Profile Mistakes: If a device is not properly linked to a user profile on Circle, the restrictions might not apply to it.

Fixes for Orbi Parental Control Issues

Check the Circle App: Open the Circle app and verify that devices are properly grouped under appropriate profiles with the correct settings.

Restart Your Orbi System: Orbi routers and satellites can be reset to fix short-term issues.

Firmware Update: Update the firmware via the Orbi admin login:

·         Use a browser and open http://orbilogin.com.

·         Fill in your details to access the Orbi admin login.

·         Head over to Advanced > Administration > Update Firmware.

·         If there is updated firmware available, update your satellites and router.

Reinstall the Circle App: To resolve synchronization issues, remove the Circle app and install it again.

Factory Reset Orbi Router: This is advised when no other methods work. Orbi Router Factory Reset:

·         Press and hold the reset button on the back of your router for ten seconds to make the power LED start blinking.

·         After the reboot, change some of your settings, including the parental controls.

Orbi parental controls can be frustrating when they don’t work as intended, especially when trying to manage screen time or block inappropriate content. The good side is that you can restore such controls and keep your home network protected and family-friendly with the right troubleshooting steps like Factory Reset Orbi Router or verifying settings through the Orbi admin login.

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