AI Agents: Rule-Based vs. AI-Powered Chatbots: What’s the...

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2025-09-09 06:12:00 -

AI Agents: Rule-Based vs. AI-Powered Chatbots: What’s the Difference?

In today's digital-first world, businesses are constantly seeking innovative ways to enhance customer service, streamline operations, and boost efficiency. The rise of conversational AI has led to an explosion in the use of AI agents and chatbots. While these terms are often used interchangeably, they represent two fundamentally different approaches to automated conversation. Understanding the...

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