Real-Time Review Scraping for Service Quality Analytics

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2025-07-23 08:27:28 -

Introduction In today’s hyper-competitive Q-commerce and on-demand delivery markets, customer experience is the deciding factor for repeat orders and long-term loyalty. Consumers now expect fast, reliable service, accurate order fulfillment, and immediate resolution of complaints. However, understanding what actually happens once an order is placed remains a blind spot for many brands....

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