Customer Experience vs. User Experience: Where Strategy Meets Design

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2025-07-29 07:04:06 -

In today’s hyper-connected digital world, brands must go beyond functionality—they must create memorable, seamless, and strategic interactions. This is where Customer Experience (CX) and User Experience (UX) play their respective roles. While often used interchangeably, CX and UX are distinct disciplines with overlapping goals. Understanding the difference—and the synergy...

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