Unlocking the Power of Vision AI in Call Centers

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2025-08-07 11:21:31 -

Unlocking the Power of Vision AI in Call Centers—But What About Privacy

The transformation of call centers over the past decade can be attributed to the integration of Vision AI—advanced computer vision systems designed to monitor physical workspace activities, enhance compliance, and elevate operational security. Compared to legacy audio analysis tools, Vision AI introduces complex challenges at the intersection of privacy, data governance, and regulatory...

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